WWeCare Telemedicine:
Remote Option for Occupational Health Services
When disease outbreaks such as the coronavirus (COVID-19) leave patients unable to visit a Workwell clinic in person because of quarantine or illness, WWeCare Telemedicine will allow them to receive quality occupational healthcare remotely.
WWeCare Telemedicine offers our patients easy, convenient access to Workwell’s exclusive occupational medicine expertise using a HIPAA-compliant video uplink from a smart phone, tablet, or computer. This service is ideal for patients with travel limitations, illness, or other restriction that prevents them from visiting a clinic in person to see or speak with a doctor regarding their workers’ comp injury.
WWeCare Telemedicine may be used instead of in-person visits for cases such as:
- Workers’ comp triage visits
- Workers’ comp initial visits
- Ongoing injury care and management
- IMEs
- Case reviews
WWeCare Telemedicine can be used in most workers’ comp situations, but it cannot be used to treat life-threatening injuries or those that require hands-on care from a physician. Workwell does not administer coronavirus tests in our clinics.
To access WWeCare, patients simply download the Mend telemedicine app onto their smartphone or tablet. This app can be found in both the iOS app and Google Play stores. Patients will also be able to access WWeCare on their computer using a link sent to their email address. When it’s time for their scheduled appointment with the online medical provider, they need only an internet connection in a private place where they will feel comfortable discussing their private health information.
To schedule a WWeCare Telemedicine visit, once they have reported the injury to their employer, patients simply call their closest Workwell clinic.